Choose VOIP Phone Service For Better Results

VoIP (Voice over Internet Protocol) is becoming one of the modern ways of business communications.  Almost every single company is suing this technology for the success and better results. So, it is compulsory to understand about what you need to do and what are the important factors involve in choosing VoIP system for your business.

1) VoIP Service Providers
There are two options available of VoIP system, one is a hosted VoIP service and second one is purchasing VoIP equipment.  First option (Hosted VoIP service) is the favorite and affordable option small and medium businesses. There is one thing you need to purchase and that is IP telephones and many times these can be leased as well.

Secondly, you need to purchase your own VoIP phone system.  In this case, the business buys the phone system from a systems integrator, often the same provider that services or maintains your current LAN network, and the systems integrator installs the equipment on your premises. Your business or a contractor you hire is responsible for the maintenance and operation of the system, ie hardware, software, firmware etc.

2) Cost

Nest thing you need to consider the cost of your VOIP service. Hosted services require one-time set-up and activation fees that typically range between $500 and $1,000.  Hosted VoIP phone service affords the small business the ability to get high-end services at a fraction of the initial CPE outlay costs.

3) Features
There are many different features involve in VOIP service & systems. Some of them are given below:

·         Call Queing – This feature allow us to put calls into queues to be answered in turn by a designated group of extensions. 

·         Call Center – It allows you to make a setup of calling and answering number of people on specific tasks like marketing, sales and service.

·         Remote Office Features – This feature allows off-site locations to function as part of the main office.

·         Find / Follow Features – features that automatically route calls to employees regardless of their location.  Calls can be presented to multiple locations simultaneously.

·         Fax – VoIP supports faxing—through this you can also add Fax option to each individual’s inbox.

·         PC Calling – also called click to call, calls can be placed and received via the PC. 

5) Infrastructure
If you talked about traditional phone system, there are two wires required for connection. But with VoIP, there is only one cable require to the desktop, which will accommodate both voice and data

6) Customer Service
Hosted VoIP phone service offers you 7 x 24 x 365 service and maintenance. Business VoIP providers provide spirited services that may be capable to custom-tailor a plan for you.

7) Productivity
As we know that, time is money. As much as we spend time on our work we can increase our productivity. With a VoIP phone service or system, you can deliver your voice messages, e-mails and faxes to one desktop account.   Additional facilities like click to call and Microsoft Outlook integration can also save your time.  As a result, the efficiency will increase and productivity will also increase. A survey conducted by Sage Research showed an increase in productivity of up to 3 hours per week.

Hosted VOIP services offers you quality services and facilities that keep you a step ahead of your competition, poised to allow even more enhancements.  

To find out more about IT Depot & VOIP Services